Welcome to all www.pet-insurance.co.uk policyholders. If you currently have your pet insured with www.pet-insurance.co.uk then don’t worry, you’re in the right place!

Keep reading to find out how you can make a claim, or contact us about your policy.

Make a Claim

Firstly, if you are reading this page then there is a good chance that something may have happened to your pet. If so, we are sorry to hear that and hope to do all we can to help. Starting your claim with us is easy to do, just follow the steps below.

Step 1: please download your claim form below

• Vet's Fees Claim Form
• Death of Pet Claim Form
• Theft or Straying Claim Form
• Boarding Kennel/Cattery Fees Claim Form

Step 2: return your completed claim form, along with any relevant documentation to us:

• By email to [email protected]
• By post to www.pet-insurance.co.uk, Thorpe Underwood Hall, Ouseburn, York, YO26 9SS

If you would like us to post a claim form to you, please either call us on 03300 243 539 or send us an email to [email protected].

That’s it! We’ll contact you within two working days to let you know we’ve received your claim form and, once we’ve assessed your claim, we’ll come back to you if any further action is needed by you or let you know what your settlement will be.

Contact Us

To speak to someone about your www.pet-insurance.co.uk policy, please call us on 03300 243 539.

To speak to someone about a claim, please call us on 03300 243 556.

All calls are charged at your standard rate.

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