Contact Us

If you would like to contact us about your policy, please choose from one of the following options.

We will respond to your enquiry as quickly as we can.

By Phone

Feel free to call our Customer Contact teams on:

E&L - 03300 243 360

Kamkit – 03300 241 378 – 03300 242 692 – 03300 241 629

For information about claims, please call:

E&L – 03300 243 438

Kamkit – 03300 241 382 – 03300 243 917 – 03300 241 595

Please note that all calls are charged at your standard rate.

Opening Hours

Existing Customer Queries

Mon-Fri: 8:00am to 7:00pm

Saturday: 8:30am to 5:00pm

Sunday: Closed

Bank Holidays: Closed

Christmas & Boxing Day: Closed


Mon-Fri 8:00am to 7:00pm

Saturday: 9:00am to 12:00pm

Using our contact form

Please choose the Department you wish to contact and include all relevant information we may need to help with your enquiry.

By post

Please address all correspondence to:

The Equine and Livestock Insurance Company Limited

Thorpe Underwood Hall



YO26 9SS