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Welcome to all E&L insurance policyholders. Don’t worry, you’re in the right place.

If you currently hold an E&L policy that you purchased via the E&L website or through the Cat Breeders Association or Dog Breeders Association websites, please continue below to make a claim or contact us.

Make a Claim

If you would like to make a claim, please complete the form below.

Once complete, you’ll be provided with a link to download your claim form, which you can then print and fill out at your leisure and return to us by email, post or fax.

When you have completed your claim form, you may:

Email it to us at [email protected]

Fax it to us at 03300 242 971

Post it to The Equine and Livestock Insurance Company Limited, PO Box 100, Great Ouseburn, York, YO26 9SS.

Once we’ve received your claim form, we’ll be in touch to let you know the outcome of your claim.

Contact Us

To speak with someone about your E&L policy, please call us on 03300 243 360.

To speak with someone about a claim, please call us on 03300 243 438.

All calls are charged at your standard rate.

Opening Hours

Existing Customer Queries

Mon-Fri: 8:00am to 8:30pm

Saturday: 8:30am to 5:00pm

Sunday: 9:00am to 4:00pm


Mon-Fri 8:00am to 7:00pm

Saturday: 9:00am to 12:00pm