
Welcome to all www.horse-insurance.co.uk policyholders. If you currently have your horse insured with www.horse-insurance.co.uk website then don’t worry, you’re in the right place!
Keep reading to find out how you can make a claim, or contact us about your policy.
Make a Claim
Firstly, if you are reading this page then there is a good chance that something may have happened to your horse. If so, we are sorry to hear that and hope to do all we can to help. Starting your claim with us is easy to do, just follow the steps below.
Step 1: please download your claim form below
- Death of Horse Claim Form
- Dental Treatment for Policyholder Claim Form
- Horse Vet’s Fees Claim Form
- Permanent Loss of Use Claim Form
- Personal Accident for Policyholder Claim Form
- Public Liability Claim Form
- Saddlery and Tack Claim Form
- Theft or Straying Claim Form
Step 2: return your completed claim form, along with any relevant documentation to us:
- By email to [email protected]
- By post to www.horse-insurance.co.uk, Thorpe Underwood Hall, Ouseburn, York, YO26 9SS
If you would like us to post a claim form to you, please either call us on 03300 241 603 or send us an email to [email protected].
That’s it! We’ll contact you within two working days to let you know we’ve received your claim form and, once we’ve assessed your claim, we’ll come back to you if any further action is needed by you or let you know what your settlement will be.
Contact Us
To speak to someone about your www.horse-insurance.co.uk policy, please call us on 03300 241 603.
To speak to someone about a claim, please call us on 03300 241 606.
All calls are charged at your standard rate.
Opening Hours
Existing Customer Queries
Monday – Friday: 8am – 7pm
Saturday: 8:30am – 5pm
Sunday: Closed
Bank Holidays: Closed
Christmas & Boxing Day: Closed
Claims
Monday - Friday: 8am - 7pm
Saturday: 9am - 12pm